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How to Handle Apartment Investment Sales Calls: How Your Data Spreads and What to Watch For

This article explains why apartment investment sales calls happen and how to stop them. It covers how businessperson data circulates, countermeasures using real estate brokerage law, and the key points for making sound investment decisions.

Last updated: About 1 min read

Many people are troubled by unsolicited phone calls about apartment investment. This article explains why personal information gets shared, how to respond, and how to judge whether the sales pitch is genuinely worth considering.

Why do apartment investment solicitation calls happen?

The reason real estate companies use phone sales is that they can approach a larger number of prospective customers more efficiently than through in-person visits. Because real estate is a high-value transaction, increasing the size of the sales pool directly improves the chances of closing deals.

Where is personal information leaking from?

There are personal information lists of working adults known as businessperson data. These are compiled from information such as mail-order purchase histories, alumni directories, and document requests, and may also include profile details such as annual income.

Under Japan's Act on the Protection of Personal Information, providing data to third parties without the individual's consent is allowed when certain conditions are met, so the transaction itself is not necessarily illegal. As a preventive step, it is effective to avoid casually requesting materials or signing up for memberships.

How can you stop persistent sales calls?

Use the Real Estate Brokerage Act as protection

The Real Estate Brokerage Act prohibits persistent solicitation and solicitation during nuisance hours. Confirm the other party's license number, company name, contact details, and salesperson's name. If a company cannot clearly identify itself, there is a high possibility that the solicitation is unlawful.

Use consultation services

There are multiple places you can turn to for help, including the police, the National Consumer Affairs Center, lawyers, and the national real estate transaction guarantee association.

How should you evaluate an investment decision?

  • Build basic investment knowledge, including vacancy risk and price decline risk
  • Choose properties in areas with strong rental demand, and consider existing apartments as well
  • Work with a reliable property management company as your partner
  • Avoid salespeople who talk only about the upside

Frequently Asked Questions (FAQ)

Q. What should I do if calls continue even after I refuse them?

There may be a violation of the Real Estate Brokerage Act. Record the license number and report the matter to your prefecture's real estate licensing authority.

Q. Is the apartment investment I was pitched actually profitable?

It depends on the property. It is important not to take a salesperson's claims at face value and to verify the location, yield, and risks for yourself.

Q. Can I request deletion of my personal information?

Yes. Under the Act on the Protection of Personal Information, you can request deletion of your data. However, if multiple companies hold the same list, complete prevention is difficult.

Daisuke Inazawa, President & CEO of INA&Associates Inc.

Author

President & CEOINA&Associates Inc.

President & CEO of INA&Associates Inc. Leads real estate brokerage, rental leasing, and property management across Greater Tokyo and the Kansai region. Specialises in income-property investment strategy and advisory for ultra-high-net-worth individuals.

Daisuke Inazawa is the President and CEO of INA&Associates Inc., a Japanese real estate firm headquartered in Osaka with a Tokyo branch. He leads the company's three core businesses — real estate sales brokerage, rental leasing, and property management — across the Greater Tokyo Area and the Kansai region.

His areas of expertise include investment strategy for income-generating real estate, profitability optimisation of rental operations, real estate advisory for ultra-high-net-worth individuals (UHNWIs) and institutional investors, and cross-border real estate investment. He provides data-driven, long-horizon advisory to investors in Japan and overseas.

Under the management philosophy "a company's most important asset is its people," he positions INA&Associates as a "people-investment company" and is committed to sustainable corporate-value creation through talent development. He also writes and speaks publicly on leadership and organisational culture in times of change.

He has passed eleven Japanese professional qualification examinations: Licensed Real Estate Broker (Takken), Certified Real Estate Consulting Master, Licensed Condominium Manager, Licensed Building Management Supervisor, Certified Rental Housing Management Professional, Gyōseishoshi Lawyer (administrative scrivener), Certified Personal Information Protection Officer, Class-A Fire Prevention Manager, Certified Auctioned Real Estate Specialist, Certified Condominium Maintenance Engineer, and Licensed Moneylending Operations Supervisor.

  • Licensed Real Estate Broker (Takken)
  • Certified Real Estate Consulting Master
  • Licensed Condominium Manager
  • Licensed Building Management Supervisor
  • Certified Rental Housing Management Professional
  • Gyōseishoshi Lawyer (Administrative Scrivener)
  • Certified Personal Information Protection Officer
  • Class-A Fire Prevention Manager
  • Certified Auctioned Real Estate Specialist
  • Certified Condominium Maintenance Engineer
  • Licensed Moneylending Operations Supervisor