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Are Delivery Lockers Necessary for Apartments? Types, Costs, and Selection

An explanation of the types, installation costs, and selection points for delivery lockers that can help reduce apartment vacancies. It also covers the differences, advantages, disadvantages, and key considerations of mechanical and electronic systems.

Last updated: About 2 min read

Parcel lockers are a practical amenity that allows packages to be received even when residents are away. As e-commerce use continues to grow, tenant demand is increasing, and they are also being introduced more often in renovated properties. This article explains the types of parcel lockers, how to choose them, installation costs, and key points to consider when introducing them.

Why are parcel lockers effective for reducing vacancies?

Parcel lockers are a highly effective equipment investment for reducing vacancies. In tenant surveys as well, they consistently rank among the amenities residents are most pleased to have.

The main reasons they are effective as a vacancy countermeasure are as follows.

  • No need for redelivery arrangements: a major benefit for dual-income households and people living alone
  • Improved security: residents can avoid face-to-face receipt, which provides added peace of mind
  • Property differentiation: installation rates in apartment buildings are still relatively low, making it possible to stand out from competing properties
  • Reduced burden on delivery companies: lower redelivery rates also contribute to society

What types of parcel lockers are available?

Mechanical (dial type)

This is the simplest type, with the PIN set using a dial. It does not require a power supply, is easy to install, and is relatively inexpensive. Pricing is typically around ¥10,000 to ¥30,000 per box.

Electronic (digital type)

This is a high-function model operated with an LCD panel. automatic PIN generation, card authentication, and email notification functions. Pricing is typically around ¥50,000 to ¥150,000 per box.

Easy-install type

This type can be installed in an existing space without construction work. There are various forms, including models secured with wires and wall-mounted types. It is suitable when you want to keep initial costs down.

How much does parcel locker installation cost?

TypeUnit price (estimate)Installation cost
Mechanical (4 boxes)¥50,000 to ¥120,000¥30,000 to ¥50,000
Electronic (4 boxes)¥200,000 to ¥600,000¥50,000 to ¥100,000
Easy-install type¥10,000 to ¥50,000¥0 (DIY possible)

What should you look for when choosing parcel lockers?

Box size and quantity

A good rule of thumb is to provide a number of boxes equal to about 30% to 50% of the total number of units. Combining large, medium, and small sizes allows you to accommodate a wide range of packages.

Durability and waterproofing

If the lockers will be installed outdoors, choose durable materials such as stainless steel or powder-coated finishes. Waterproof performance is also an important checkpoint.

Ease of use

It is important to choose a product that is easy to operate not only for residents but also for delivery personnel. Complex operation can lead to delivery errors.

Security

To prevent theft, confirm that the unit can be firmly secured. Products that can be anchored with anchor bolts or connected by wire offer greater peace of mind.

What should you keep in mind when introducing parcel lockers?

  • Installation location: ideally near the entrance and in a place protected from rain and wind
  • Management system: establish rules for handling packages left uncollected for long periods
  • Handling refrigerated items: inform residents that chilled and frozen items cannot be accepted
  • Large packages: consider how to handle packages that do not fit in the lockers

Frequently Asked Questions (FAQ)

Q. Is management association approval required to install parcel lockers?

If they are installed in a common area, approval from the management association is generally required. In the case of an apartment building owned directly by the landlord, installation can be decided at the owner’s discretion.

Q. Can the cost of introducing parcel lockers be recorded as an expense?

Yes. They can be recorded as depreciation expense as a building accessory installation. Their useful life is generally 10 to 15 years.

Mechanical models are recommended for small apartment buildings that want to keep costs down, while electronic models are better for condominium properties that prioritize security.

Q. Are there ongoing maintenance costs for parcel lockers?

Mechanical models require almost no ongoing maintenance costs. Electronic models incur electricity costs (roughly a few hundred yen per month) and periodic maintenance expenses.

Daisuke Inazawa, President & CEO of INA&Associates Inc.

Author

President & CEOINA&Associates Inc.

President & CEO of INA&Associates Inc. Leads real estate brokerage, rental leasing, and property management across Greater Tokyo and the Kansai region. Specialises in income-property investment strategy and advisory for ultra-high-net-worth individuals.

Daisuke Inazawa is the President and CEO of INA&Associates Inc., a Japanese real estate firm headquartered in Osaka with a Tokyo branch. He leads the company's three core businesses — real estate sales brokerage, rental leasing, and property management — across the Greater Tokyo Area and the Kansai region.

His areas of expertise include investment strategy for income-generating real estate, profitability optimisation of rental operations, real estate advisory for ultra-high-net-worth individuals (UHNWIs) and institutional investors, and cross-border real estate investment. He provides data-driven, long-horizon advisory to investors in Japan and overseas.

Under the management philosophy "a company's most important asset is its people," he positions INA&Associates as a "people-investment company" and is committed to sustainable corporate-value creation through talent development. He also writes and speaks publicly on leadership and organisational culture in times of change.

He has passed eleven Japanese professional qualification examinations: Licensed Real Estate Broker (Takken), Certified Real Estate Consulting Master, Licensed Condominium Manager, Licensed Building Management Supervisor, Certified Rental Housing Management Professional, Gyōseishoshi Lawyer (administrative scrivener), Certified Personal Information Protection Officer, Class-A Fire Prevention Manager, Certified Auctioned Real Estate Specialist, Certified Condominium Maintenance Engineer, and Licensed Moneylending Operations Supervisor.

  • Licensed Real Estate Broker (Takken)
  • Certified Real Estate Consulting Master
  • Licensed Condominium Manager
  • Licensed Building Management Supervisor
  • Certified Rental Housing Management Professional
  • Gyōseishoshi Lawyer (Administrative Scrivener)
  • Certified Personal Information Protection Officer
  • Class-A Fire Prevention Manager
  • Certified Auctioned Real Estate Specialist
  • Certified Condominium Maintenance Engineer
  • Licensed Moneylending Operations Supervisor