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Pros and Cons of Getting a Mortgage from an Online Bank: A Thorough Comparison with Traditional Banks

Online bank mortgages offer low interest rates, easy procedures, and free prepayments. This article explains key differences from traditional banks, including screening, fees, and consultation support, from an investor's perspective.

Last updated: About 2 min read

"Online banks" are becoming a more prominent option for home loans. Their appeal lies in low interest rates and the convenience of completing the entire process online, but concerns are also raised about screening standards and consultation support. This article explains the differences between online banks and traditional branch-based banks from both the advantages and disadvantages.

How are online banks different from traditional banks?

No branches or proprietary ATMs

Online banks do not operate physical branches, and everything from account opening to transfers and other procedures can be completed on a smartphone or computer. ATMs are provided through partner financial institutions.

Procedures can be completed online

From pre-screening for a home loan to loan disbursement, documents can be handled by mail. Being able to complete procedures without worrying about bank counter hours (9 a.m. to 3 p.m.) is a major advantage for people who work during the day.

What are the disadvantages of taking out a home loan through an online bank?

Screening standards may be set higher

There is no case-by-case discretion from a loan officer, and screening is conducted uniformly based on rules. Even if your income or profile meets the standards of a traditional bank, there are cases where you may not be approved by an online bank.

Administrative fees may be relatively high

In some cases, administrative fees are set relatively high in exchange for no guarantee fee. Because the total cost may end up being not much different from that of a traditional bank, it is important to confirm all related expenses before applying.

No in-person consultation at a branch

There are no branch counters, but in many cases telephone support centers are available, and their service hours are longer than those of traditional banks.

What are the advantages of taking out a home loan through an online bank?

Lower interest rates

Because branch operating costs and personnel expenses are lower, the biggest strength of online banks is that they can offer services at lower interest rates than traditional banks.

No fees for early repayment

Many online banks allow early repayment free of charge. Traditional banks, by contrast, may charge fees of 20,000 to 40,000 yen, so the difference can be significant.

Simple and efficient procedures

Because everything can be completed online, there is no need to visit a branch multiple times. This significantly reduces the effort required before loan disbursement.

Who is an online bank a good fit for?

Online banks are well suited to people who are comfortable managing accounts over the internet, cannot make time to visit a branch during the day, and want to make active use of early repayment. On the other hand, people who value careful face-to-face consultation or want to discuss broader asset planning alongside a loan may find that a traditional bank is a better fit.

For financial planning related to home purchases and real estate investment, please also refer to Four basic rules to avoid overpaying in real estate. Choose the most suitable loan only after carefully assessing the property's profitability.

Frequently Asked Questions (FAQ)

Q. How long does it take to get a result from a home loan screening at an online bank?

As a general guide, pre-screening takes one to three business days, and formal screening takes about one to two weeks. This is roughly on the same level as traditional banks.

Q. What are variable interest rates like at online banks?

They vary depending on the financial institution and timing, but they generally tend to be about 0.1% to 0.5% lower than those of traditional banks. Please check each bank's official website for the latest rates.

Q. What should you watch out for when taking out a home loan through an online bank?

It is important to compare the overall cost comprehensively, including administrative fees, guarantee fees, mortgage life insurance coverage, and the type of interest rate. Do not decide based on low rates alone; compare the total repayment amount including all related costs.

Q. Can self-employed borrowers also get a home loan through an online bank?

Yes, but you will need to submit tax returns for the past two to three years. At online banks with stricter screening standards, stable income performance over the most recent years is given significant weight.

Daisuke Inazawa, President & CEO of INA&Associates Inc.

Author

President & CEOINA&Associates Inc.

President & CEO of INA&Associates Inc. Leads real estate brokerage, rental leasing, and property management across Greater Tokyo and the Kansai region. Specialises in income-property investment strategy and advisory for ultra-high-net-worth individuals.

Daisuke Inazawa is the President and CEO of INA&Associates Inc., a Japanese real estate firm headquartered in Osaka with a Tokyo branch. He leads the company's three core businesses — real estate sales brokerage, rental leasing, and property management — across the Greater Tokyo Area and the Kansai region.

His areas of expertise include investment strategy for income-generating real estate, profitability optimisation of rental operations, real estate advisory for ultra-high-net-worth individuals (UHNWIs) and institutional investors, and cross-border real estate investment. He provides data-driven, long-horizon advisory to investors in Japan and overseas.

Under the management philosophy "a company's most important asset is its people," he positions INA&Associates as a "people-investment company" and is committed to sustainable corporate-value creation through talent development. He also writes and speaks publicly on leadership and organisational culture in times of change.

He has passed eleven Japanese professional qualification examinations: Licensed Real Estate Broker (Takken), Certified Real Estate Consulting Master, Licensed Condominium Manager, Licensed Building Management Supervisor, Certified Rental Housing Management Professional, Gyōseishoshi Lawyer (administrative scrivener), Certified Personal Information Protection Officer, Class-A Fire Prevention Manager, Certified Auctioned Real Estate Specialist, Certified Condominium Maintenance Engineer, and Licensed Moneylending Operations Supervisor.

  • Licensed Real Estate Broker (Takken)
  • Certified Real Estate Consulting Master
  • Licensed Condominium Manager
  • Licensed Building Management Supervisor
  • Certified Rental Housing Management Professional
  • Gyōseishoshi Lawyer (Administrative Scrivener)
  • Certified Personal Information Protection Officer
  • Class-A Fire Prevention Manager
  • Certified Auctioned Real Estate Specialist
  • Certified Condominium Maintenance Engineer
  • Licensed Moneylending Operations Supervisor