For people moving to a distant area or managing a busy schedule, online property viewing is a convenient service that lets you check a property without traveling to the site. This article explains in detail how online viewings work, the typical process, the benefits, the key precautions, the type of people they suit, and IT-based important matter explanations.
What is an online property viewing?
Online property viewing is a service that allows you to check a property from home through a video call on your smartphone or PC.A staff member goes to the property and shows the room to you in real time. You can also ask questions on the spot.
How does the online property viewing process work?
- Search for your preferred property on a property portal site
- Apply to the real estate company for an online viewing
- Confirm the app and schedule, and install any necessary app in advance
- On the day, connect through the designated URL or app and start the viewing
- Ask questions and confirm details with the agent online
- If you decide to live there, move on to the contract procedures
What are the benefits of online property viewing?
- You can view properties remotely without difficulty：You can significantly reduce travel costs and travel time
- You can even check measurements, sunlight, and the surrounding environment：If you ask, the agent can verify these points for you
- You can understand the actual condition better than from photos：Because you are viewing in real time, you can even check storage size and usability
- You are less likely to be misled by fake listings：Because online viewings are only possible when the unit is vacant, the risk of fraud is lower
- It is also easy to use for people who are not comfortable with face-to-face interactions
What should you watch out for with online property viewing?
- Fine details may be hard to confirm because of image quality or camera shake：Ask for another recording of any area that concerns you
- Noise and odors cannot be checked online：Ask the agent about the surrounding environment
- After moving in, you may feel that it is "different from what you imagined"
- Some properties and companies do not support online viewings
Who is online property viewing suitable or unsuitable for?
Suitable for：People moving to a distant area, busy dual-income households, people with plenty of moving experience, and people who are not comfortable with face-to-face interactions
Not suitable for：People who are sensitive to noise or odors, people making their first move who need an on-site check, and people who are particular about detailed conditions
What is an IT-based important matter explanation?
An IT-based important matter explanation means receiving the legally required important matter explanation online.Since 2017, IT-based explanations for tenants in lease contracts have been permitted, and from 2021 they were expanded to real estate sales transactions as well. You can receive the explanation from a qualified real estate transaction specialist on a PC or smartphone.
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Frequently Asked Questions (FAQ)
Q. Is online property viewing free?
Many real estate companies offer online viewings free of charge. It is worth confirming this before you use the service.
Q. Should I still visit the property in person after an online viewing?
If you are concerned about noise or odors, or if this is your first move, we recommend visiting the property in person as well if possible.
Q. Are there any legal differences between an IT-based important matter explanation and an in-person explanation?
Since 2021, an IT-based important matter explanation has had the same legal effect as an in-person explanation. It is valid if the qualified real estate transaction specialist can verify your identity through the screen.
Q. What kind of internet connection is needed for an online property viewing?
A stable Wi-Fi connection is ideal. If you plan to use mobile data, pay attention to your remaining data allowance and connection speed.
