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How to Fix a Clogged Toilet: Causes, DIY Solutions, and How to Choose a Contractor

This article explains common causes of clogged toilets, including excessive paper, foreign objects, and urine scale, along with do-it-yourself solutions using a plunger, baking soda, and hot water. It also covers how to choose a contractor and think about cost responsibility in rental housing.

Last updated: About 2 min read

A high water level in the bowl, unpleasant odors, or unusual noises are all signs of a clogged toilet. If a clog is left unresolved, it can lead to water leaks or even liability for damages. In this article, we explain what causes toilet clogs, how to clear them yourself, and how to choose the right service provider.

What causes a toilet to clog?

Toilet clogs usually happen for a few common reasons. Understanding the cause helps you choose the right solution.

Flushing too much at once

Toilet paper and waste dissolve in water, but if too much is flushed at one time, it may not break down fully and can cause a blockage. The risk is especially higher when the toilet is set to eco mode with reduced water volume.

Flushing absorbent foreign objects

Items such as diapers, pet litter, and sanitary products absorb water and expand. As a result, they can block the drainpipe. This type of clog is often difficult to clear on your own and frequently requires professional service.

Flushing insoluble objects

Accessories, toys, glasses, and other insoluble items can block the drainpipe. If this goes unnoticed for some time, identifying the cause can become more difficult.

Buildup of urine scale and dirt

With years of use, urine scale can harden inside the drainpipe and reduce water flow. Regular cleaning is an effective preventive measure.

How can you clear a toilet clog yourself?

Unless a foreign object was accidentally flushed, many clogs can be cleared without professional help.

Use a plunger

This is the most standard approach. Press the plunger firmly over the toilet drain opening, then repeat pushing and pulling motions to loosen the clog. To prevent water from splashing, protect the surrounding area with towels or a protective sheet first.

Use baking soda and vinegar (or citric acid)

Pour 200 g of baking soda and 100 ml of vinegar (or citric acid) into the drain opening, then add hot water at around 60 degrees Celsius and let it sit for about 30 minutes. This method is effective for clogs caused by organic matter and for light urine scale buildup.

Use hot water

This method involves pouring water at 60 to 70 degrees Celsius into the toilet. Boiling water should be avoided because it may damage the ceramic. It is effective for light clogs and greasy residue.

Use a plastic bottle to apply pressure

This is an alternative option if you do not have a plunger. Place the mouth of the bottle against the drain opening and squeeze to create pressure. It is not as effective as a plunger, but it can still be useful as a temporary measure.

When should you call a professional, and how do you choose one?

If the clog is difficult to clear on your own, you should contact a professional service provider.

Situations where you should call a professional

  • You flushed a foreign object such as a diaper or toy
  • The problem does not improve even after trying to clear it yourself
  • Water continues to overflow or sewage is backing up

What to look for when choosing a provider

  • The estimate should be clear and the cost should be explained before any work begins
  • Choose a company that holds the Ministry of Land, Infrastructure, Transport and Tourism's "Drainpipe Cleaning Contractor" certification
  • Confirm whether emergency service and 24-hour support are available
  • Compare reviews and track records across multiple companies

Who pays in a rental property?

In a rental property, who bears the cost depends on the cause of the clog. If the issue was caused by improper use by the tenant, the tenant is generally responsible for the cost. If it was caused by aging equipment or plumbing issues, the landlord or property management company is usually responsible. Contact the management company first and confirm whether they require a designated contractor.

Frequently Asked Questions (FAQ)

Q. What should I do first when my toilet is clogged?

First, stop flushing to prevent the toilet from overflowing. Next, check the likely cause, such as a foreign object or too much paper, and then try using a plunger or baking soda with hot water.

Q. I flushed a diaper. Can I fix it myself?

A swollen diaper can easily become lodged in the drainpipe, making self-repair extremely difficult. Contact a professional service provider as soon as possible.

Q. Can I use baking soda and vinegar together with toilet cleaner?

Mixing chlorine-based cleaners with vinegar, which is acidic, can produce toxic gas. If you have used a commercial cleaner, rinse thoroughly with water before using baking soda and vinegar.

Q. If my toilet is clogged in a rental property, can I call a contractor without contacting the management company?

As a general rule, you should contact the management company first. If you arrange a contractor on your own, you may end up paying the full cost yourself. Even in an emergency, try to reach the management company first.

Q. How much does it usually cost to call a professional?

For a minor clog, the typical cost is around 10,000 to 30,000 yen. If foreign object removal or high-pressure cleaning is required, the cost can rise to 30,000 to 100,000 yen or more. It is advisable to compare estimates from multiple companies.

Daisuke Inazawa, President & CEO of INA&Associates Inc.

Author

President & CEOINA&Associates Inc.

President & CEO of INA&Associates Inc. Leads real estate brokerage, rental leasing, and property management across Greater Tokyo and the Kansai region. Specialises in income-property investment strategy and advisory for ultra-high-net-worth individuals.

Daisuke Inazawa is the President and CEO of INA&Associates Inc., a Japanese real estate firm headquartered in Osaka with a Tokyo branch. He leads the company's three core businesses — real estate sales brokerage, rental leasing, and property management — across the Greater Tokyo Area and the Kansai region.

His areas of expertise include investment strategy for income-generating real estate, profitability optimisation of rental operations, real estate advisory for ultra-high-net-worth individuals (UHNWIs) and institutional investors, and cross-border real estate investment. He provides data-driven, long-horizon advisory to investors in Japan and overseas.

Under the management philosophy "a company's most important asset is its people," he positions INA&Associates as a "people-investment company" and is committed to sustainable corporate-value creation through talent development. He also writes and speaks publicly on leadership and organisational culture in times of change.

He has passed eleven Japanese professional qualification examinations: Licensed Real Estate Broker (Takken), Certified Real Estate Consulting Master, Licensed Condominium Manager, Licensed Building Management Supervisor, Certified Rental Housing Management Professional, Gyōseishoshi Lawyer (administrative scrivener), Certified Personal Information Protection Officer, Class-A Fire Prevention Manager, Certified Auctioned Real Estate Specialist, Certified Condominium Maintenance Engineer, and Licensed Moneylending Operations Supervisor.

  • Licensed Real Estate Broker (Takken)
  • Certified Real Estate Consulting Master
  • Licensed Condominium Manager
  • Licensed Building Management Supervisor
  • Certified Rental Housing Management Professional
  • Gyōseishoshi Lawyer (Administrative Scrivener)
  • Certified Personal Information Protection Officer
  • Class-A Fire Prevention Manager
  • Certified Auctioned Real Estate Specialist
  • Certified Condominium Maintenance Engineer
  • Licensed Moneylending Operations Supervisor